They complained that their moldy garlic would not serve to fight off vampires
Produce gets moldy, and that is to be expected. However, you would not expect a product that is still a week from its expiry date to be going bad. That is exactly what happened to this person, and they had every right to complain.
Nevertheless, their story has a happy ending. Tesco customer service seemed to appreciate their playful tone and responded with a letter and a gift card with some credit. They even kept the vampire-slayer theme going.
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