There is a saying in retail that the customer is always right. Of course, sometimes they are wrong, and lately, this seems to be true more often than not. Everybody knows that people who work in customer service often have to receive ridiculous claims made by entitled clients that enjoy hurling abuse at innocent workers. However, there are times when those complaints are genuine. Here, we have put together a list of customer support exchanges that will have you laughing out loud. Sometimes, the complaint itself is super funny, but other times, the employee’s response is just as hilarious. There are even quite a few master burns sprinkled around. Check them out for yourself and see if you approve.

The shampoo turned their dog pink

This Twitter user went to Tesco, one of the UK’s largest supermarket chains, to get some shampoo to bathe their dog. They bought the product just fine, but the results had them very confused, so they reached out to customer service.

You would probably want answers too if a clear shampoo suddenly dyed your dog’s fur hot pink. Moreover, it was a Tesco brand product, so they had all the right to make their complaint directly to the supermarket’s socials.