The hotel staff checks on your social media before your check-in
Nowadays, almost everyone has an Instagram, Twitter, or Facebook profile. At high-end hotels, the staff will probably look up their guests on Google and social media to see who they are. This action may sound a bit creepy, but the reason behind it is to make your stay more comfortable.
Even at lower-end hotels, the front desk employees might have some downtime while waiting for new guests to arrive. So, they may look for you if you’ve left a good impression on them during your check-in. Then, they may surprise you with one or two complimentary amenities based on your online profile.
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